aking it for my event. I look forward to doing future business with you
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n a timely manner and was a great fit and of great quality. The customer service was excellent and I was able to sort out my (self-inflicted) issues with my order effortlessly.
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delivery!
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uxurious and the correct color (per the movie). The Mrs Claus coat’s embroidery is, of course machine done but it is very professional, no skips, jumps, and no loose threads. I am glad I ordered a size larger than our normal sizes because of the fur lining and I also took into account us wearing winter clothes underneath. These are going to keep us warm on the coldest winter days and now I can’t wait!
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ped, and delivered on time, but I also had amazing one-on-one customer service making sure the jacket would fit over my clothes and fit my body in general. I've been asked about my jacket by at least 20 people not only because of the design but because of the amazing quality itself.
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To start off this review, I need to recognize the customer service I was provided. I'm not an experienced leather wearer so I was asking them questions much prior to my order. They answered each and every question I had and answered in timely manner. After I placed my order, I received an email asking for confirmation on my chest size. We went a few emails back and forth working out the logistics. Again, each email came in a timely manner. After I received my coat, I reached out both to thank them and for advice in care instructions. I received a response back promptly and with information on how to maintain the coat. The customer service, simply put, was excellent the whole way through. As for my coat itself, I was nervous about making such an order online. Between the fitting, general look and costs, I found myself researching and reading other reviews prior to my ordering. When I received the order, it was folded into a bag for safe transport, once removed I noticed the high quality of the item. The picture as others have said do not do it justice. It is a very nice item. After putting it on, I took note that it fit me very nicely. I am more than satisfied with the quality of the item.
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et's quality and it meet all of my expectations!
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