njoy the warmth of the product in the cold of November. I never thought I’d find a jacket with real leather and skin to such a price. The website was friendly and easy to maneuver through. All in all a satisfying experience and a happy customer.😊
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that was just the right fit. It exceeded expectations and they worked to ensure that I was satisfied as a customer
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bought. If I need another one, I will buy it here again <3
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ep. When I got the jacket it was immediately evident the quality of the real leather and stitching was what I would expect from a much more expensive piece... the jacket was gorgeous. However whilst the body fit was perfect the circumference of the arms was not big enough and the sleeves were just too tight. The patience and service i received to help me get a jacket that would fit, they happily let me return the jacket and then custom made one with wider arms and sent that to me. Wow, what amazing customer service, cannot fault them at all.
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g it for a better size that fits me. By far one of the best companies I've worked with in customer assistance and going out of the way to satisfy the customer, I'd give them 10 stars if I could A++++
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ped, and delivered on time, but I also had amazing one-on-one customer service making sure the jacket would fit over my clothes and fit my body in general. I've been asked about my jacket by at least 20 people not only because of the design but because of the amazing quality itself.
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To start off this review, I need to recognize the customer service I was provided. I'm not an experienced leather wearer so I was asking them questions much prior to my order. They answered each and every question I had and answered in timely manner. After I placed my order, I received an email asking for confirmation on my chest size. We went a few emails back and forth working out the logistics. Again, each email came in a timely manner. After I received my coat, I reached out both to thank them and for advice in care instructions. I received a response back promptly and with information on how to maintain the coat. The customer service, simply put, was excellent the whole way through. As for my coat itself, I was nervous about making such an order online. Between the fitting, general look and costs, I found myself researching and reading other reviews prior to my ordering. When I received the order, it was folded into a bag for safe transport, once removed I noticed the high quality of the item. The picture as others have said do not do it justice. It is a very nice item. After putting it on, I took note that it fit me very nicely. I am more than satisfied with the quality of the item.
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r again
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