ep. When I got the jacket it was immediately evident the quality of the real leather and stitching was what I would expect from a much more expensive piece... the jacket was gorgeous. However whilst the body fit was perfect the circumference of the arms was not big enough and the sleeves were just too tight. The patience and service i received to help me get a jacket that would fit, they happily let me return the jacket and then custom made one with wider arms and sent that to me. Wow, what amazing customer service, cannot fault them at all.
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exceeded my expectations. The craftsmanship and materials are excellent, and it’s clear that a lot of care goes into the design and production. Your customer service and communication have also been top-notch—friendly, responsive, and efficient throughout the process. If I had to make one small suggestion, it would be to offer more detailed and higher-quality photos on the website, perhaps with different angles or close-ups, to help customers get an even better sense of the product. That said, it’s a minor suggestion—I really had to think hard to come up with anything critical. Overall, I’m extremely pleased and would absolutely recommend you to others.
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responded to help and quickly, with the item in question dispatched quickly and arriving safely.
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a. Very Happy!
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h updates and paid special attention to confirm the correct size/concerns before the order was processed. Quality is good and fits perfectly.
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