the wait only unfortunate part was that they sent me the wrong size (ordered XL, and sent me a L) which was not a big deal. After exchanging some emails and sending pictures that it was in fact not the the correct size they sent me a return shipping label, and started the process of sending me the correct size, a few days later my correct size was delivered and is a very nice jacket to wear. So other then some shipping delay and a minor mistake everything was resolved, very happy with the customer care and response via email in correcting the mistake, might shop here again in the future if I ever need any type of clothing/jackets/coats that I wouldn't be able to find anywhere else in my area.
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e way and even helped to correct a few measurement mistakes we made. In the end, the jackets arrived very quickly and the customization was perfect! We love them so much. Thanks, Leather City! You definitely found a loyal customer!
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have been lucky to find the ones that fall off. So best stop writing this and get back to going over each one and re stitching then get the missing ones put back on
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ep. When I got the jacket it was immediately evident the quality of the real leather and stitching was what I would expect from a much more expensive piece... the jacket was gorgeous. However whilst the body fit was perfect the circumference of the arms was not big enough and the sleeves were just too tight. The patience and service i received to help me get a jacket that would fit, they happily let me return the jacket and then custom made one with wider arms and sent that to me. Wow, what amazing customer service, cannot fault them at all.
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y. When the jacket arrived it was amazing quality and smells surprisingly nice too. Would definitely recommend
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m look NOTHING like the picture they advertise! That all changed for me when I found The Leather city. After searching Etsy, eBay, amazon, and google, I could not find a proper and true copy of the original Resident Evil 2 RPD jacket. I needed this for Christmas, and I needed it to be quality. Not a cheap knockoff. I can tell you I was worried. But after reading their positive reviews, I took a risk. First, let me tell you they’re communication is unmatched. They answered all my questions, (even the dumb ones) and were transparent the entire ordering and shipping process. They gave me updates concerning my order, and I never was treated like anything but a priority. Their customer service is also outstanding. Now, for the main part. The jacket. Wow. I was absolutely blown away at the quality. It was like they took the jacket right out of the game. It’s beyond cosplay quality. And it brought pure happiness to my home on Christmas. Nothing will top this gift, so I’ll have to order another one from them next year! Lastly, I am so relieved to have found TheLeatherCity. For what they charge, you’d be foolish not to order.
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m order to my door in Japan was about a week and a half. Would definitely think about getting another jacket from them.
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RI Comicon.
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