ally exceeded my expectations. I will definitely be ordering another leather jacket again soon. You all are awesome and have a great business going! Keep up the awesome work. And happy holidays
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the wait only unfortunate part was that they sent me the wrong size (ordered XL, and sent me a L) which was not a big deal. After exchanging some emails and sending pictures that it was in fact not the the correct size they sent me a return shipping label, and started the process of sending me the correct size, a few days later my correct size was delivered and is a very nice jacket to wear. So other then some shipping delay and a minor mistake everything was resolved, very happy with the customer care and response via email in correcting the mistake, might shop here again in the future if I ever need any type of clothing/jackets/coats that I wouldn't be able to find anywhere else in my area.
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and high level of customer service I received from The Leather City. Originally, I ordered a size that was too small and they worked with me to replace it with the right size jacket. Nowadays with various online retailers out there...all I can say about this one is WOW. Thanks, Leather City!
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ithin 24 hours of asking for help i recieved word from them. They really thought of a solution and were really fair in their way of handeling this. About the jacket i already have; one of the best jackets I ever owned. It fits perfectly, good quality leather and beautiful details. Looking forward to the second jacket and will remember this shop because it is so hard to get a good leather jacket!
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hat gold embroidery really comes to life.
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