our professionalism
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what to expect. However, my blazer arrived within an acceptable time frame, and while the color wasn’t exactly what I had envisioned, I reached out to you about exchanging it. You responded graciously and worked with me over the course of a week to find the perfect color. In the end, you custom-made a special order for me, Now, my granddaughter and I both have beautiful Reese Witherspoon-inspired blazers! Thank you for your professionalism, kindness, and excellent customer service. I truly appreciate your patience and the effort you put into making sure I was happy with my purchase!"
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king with my odd measurements
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nk concert. It has been a pleasure working with your company. Your customer service is wonderful.
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and fits perfect. All around great service.
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ity and actually exceeds what I expected. It arrived rapidly and unmarred and they were able to make an adjustment for me to the sleeves that turned out perfect. There's always a concern when ordering something like this online, it's hard to judge something when you cannot see it physically, but this experience was above-and-beyond and the team at The Leather City stayed in frequent contact with me throughout the process. Overall, there may not be a better word to describe this other than "Shiny!"
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reat customer service and the product is remarkable. I've ordered two more tracksuits since.
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cut well, great design, very durable and comfortable. Company was great about reaching out for sizing info and really did a good job fitting the poncho to my hard-to-fit husband. Shipped promptly with tracking information and arrived surprisingly fast. Well worth the investment. Would buy again (and in fact I have)!
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t but, I'm pleasantly surprised to say that this is NOT the case. The jacket arrived in PERFECT condition; sealed up and ready to wear upon arrival. It arrived in an appropriate amount of time (about 12 days after ordering). I was nervous because of the fact that they seem to be a small company but, I am genuinely impressed with the care that went into my order. Both making the product AND shipping it out. I would absolutely recommend this jacket and The Leather City to anyone looking for a high quality leather jacket at a decent price
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