the wait only unfortunate part was that they sent me the wrong size (ordered XL, and sent me a L) which was not a big deal. After exchanging some emails and sending pictures that it was in fact not the the correct size they sent me a return shipping label, and started the process of sending me the correct size, a few days later my correct size was delivered and is a very nice jacket to wear. So other then some shipping delay and a minor mistake everything was resolved, very happy with the customer care and response via email in correcting the mistake, might shop here again in the future if I ever need any type of clothing/jackets/coats that I wouldn't be able to find anywhere else in my area.
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trouble for the staff who were so kind and responsive and very thorough in their commitment to getting the order correct. Excellent levels of communication and customer service and I am delighted to have been a customer. The item travelled through many countries to finally arrive in the U.K. and I was kept informed via tracking of its progress throughout. The leather coat we ordered was even better than we imagined, well packaged and protected and a perfect fit. I have high expectations in all that I do so for me to express such appreciation and recognition is rare. However, this company have excelled in their professionalism and I will be returning with future custom in due course.
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as very good. Special points for VERY fast delivery (less than a week, faster than expected) with DHL
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made with such quality materials, such perfect detail on them all. They truely are amazing and we all love them so much.
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bric. I absolutely love this jacket. You will not regret this purchase !!! ?
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fits fine.
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