ll experience has been excellent.
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and high level of customer service I received from The Leather City. Originally, I ordered a size that was too small and they worked with me to replace it with the right size jacket. Nowadays with various online retailers out there...all I can say about this one is WOW. Thanks, Leather City!
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rder online from a different country but I couldn't be happier with my experience. I placed my order and was surprised to receive an email shortly after containing a size guide asking me to check the measurements and confirm I am happy with the size I ordered. After checking I actually needed a different size and this was no problem for them at all. They were very helpful and friendly, nothing seemed like too much trouble! My jacket arrived much quicker than I expected, fits perfectly, is top quality and exactly what I was looking for. Between the customer service, top quality product and reasonable pricing, I cannot recommend this company enough! I will definitely be returning to The Leather City when I am ready to purchase my next jacket. Thank you so much!
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Leathercity is to be commended on their communication with customers; never did I feel out of the loop on when or how my delivery was coming, and even when I missed the day it was to be dropped off they came back a few days later and continuously sent texts to let me know where they were in the process. All around professional and concise. The jacket was wrapped with care and protected well from shipping hazards, clearly great care for the product was taken and I was happy to receive my jacket intact with nothing wrong with it. My jacket (which is xxsmall because I'm a tiny fella) fit perfectly, much to my relief, and I can't wait to add it to my Officer K costume for Halloween parties. The film variant has a serial number that is not present on the back, but this is a minor complaint as everything else seems to be as accurate as they could get in recreating Officer K's jacket. Professional service combined with a badass jacket make this a worthy purchase for fans of Blade Runner or a high quality, useful jacket.
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