trouble for the staff who were so kind and responsive and very thorough in their commitment to getting the order correct. Excellent levels of communication and customer service and I am delighted to have been a customer. The item travelled through many countries to finally arrive in the U.K. and I was kept informed via tracking of its progress throughout. The leather coat we ordered was even better than we imagined, well packaged and protected and a perfect fit. I have high expectations in all that I do so for me to express such appreciation and recognition is rare. However, this company have excelled in their professionalism and I will be returning with future custom in due course.
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and high level of customer service I received from The Leather City. Originally, I ordered a size that was too small and they worked with me to replace it with the right size jacket. Nowadays with various online retailers out there...all I can say about this one is WOW. Thanks, Leather City!
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City could not have been more helpful when I asked for an exchange. Quick in responding and again keeping me updated of the progress.
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ket and I’ll definitely will be ordering more from here.
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rs and ex-wife are demanding that I get them each a coat just like it. Can I order another Small and two (2) large jackets ? Same as order.
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Leathercity is to be commended on their communication with customers; never did I feel out of the loop on when or how my delivery was coming, and even when I missed the day it was to be dropped off they came back a few days later and continuously sent texts to let me know where they were in the process. All around professional and concise. The jacket was wrapped with care and protected well from shipping hazards, clearly great care for the product was taken and I was happy to receive my jacket intact with nothing wrong with it. My jacket (which is xxsmall because I'm a tiny fella) fit perfectly, much to my relief, and I can't wait to add it to my Officer K costume for Halloween parties. The film variant has a serial number that is not present on the back, but this is a minor complaint as everything else seems to be as accurate as they could get in recreating Officer K's jacket. Professional service combined with a badass jacket make this a worthy purchase for fans of Blade Runner or a high quality, useful jacket.
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